Customer Support Engineer
Liquidware Labs, Inc. is seeking a motivated individual to join an exciting young company as a customer support agent. This is a position for a candidate who has a solid background in customer support preferably related to IT product solutions. This position will require excellent skills in handling customer relationships and customer support processes, with a commitment to customer satisfaction. The ideal candidate has a proven record of hands-on support, and is familiar with customer support issues related to browser-based applications, IT solutions and database systems. The candidate should possess excellent written and oral communication skills, and should enjoy working in a demanding but rewarding environment.
Specific Duties
The candidate must be comfortable working in a fast-paced environment, and must be flexible enough to adapt to the changing needs of a small start-up company.
Required Skills and Experience
To be effective in this position the candidate must be capable of performing assigned duties with limited direction. Specific knowledge and skills required for this position include:
References will be requested.
This is a full time position that includes full benefits including 401(k). Apply by sending an email with indication of interest, along with a resume to careers@liquidwarelabs.com
Sales Support Engineer
Department
Sales
Reports to
Sales Engineering
Overall responsibility
Provide technical sales assistance to Sales opportunities and all related support including presentation, software installation and support of customer issues and requirements.
Key areas of responsibility
Consults with
Term of employment
Permanent, full time employment of 40+ hours/week, some travel required (20-40%)
Location
3600 Mansell Rd, Suite 200, Alpharetta GA 30022
Qualifications
This is a full time position that includes full benefits including 401(k). Apply by sending an email with indication of interest, along with a resume to careers@liquidwarelabs.com
Software Engineer – Windows Systems Programmer
Liquidware Labs (located in Alpharetta, GA) is seeking a motivated individual to join an exciting young company as a software engineer. This is a position for a candidate who has a solid software engineering background with strong experience in Microsoft Windows systems level programming. This position offers a great opportunity for growth in a leading-edge software startup in the virtualization space. The ideal candidate has hands-on experience with some or all of the following: Windows services and OS hooks, Windows Management Interface (WMI) and system APIs for 32-/64-bit OS, Windows networking and device drivers, Windows user interface programming (MFC, WPF, .NET), Windows event logs, Windows logons and Active Directory, Windows security. The candidate should possess solid written and oral communication skills, and should enjoy working in a demanding but rewarding environment.
Specific Duties
The candidate must be comfortable working in a fast-paced environment, and must be flexible enough to adapt to the changing needs of a small start-up company.
Required Skills
To be effective in this position the candidate must be technically capable of performing assigned duties with limited direction. Specific knowledge and skills required for this position include:
This is a full time position that includes full benefits including 401(k). Apply by sending an email with indication of interest, along with a resume to careers@liquidwarelabs.com
Inside Sales – Software Sales Specialist
Liquidware Labs (located in Alpharetta, GA) is seeking a motivated individual to join an exciting young company as a Software Sales Specialist. This is a position for a candidate who has a solid sales background with strong experience in selling Windows management solutions. This position offers a great opportunity for growth in a leading-edge software startup in the virtualization space. The ideal candidate has hands-on experience with some or all of the following: Windows profile solutions, management solutions, user environment management solutions, performance monitoring solutions, and virtual desktop solutions from VMware, Citrix, Microsoft, as well as Microsoft XP, Vista, 7 and server based computing solutions. The candidate should possess solid written and oral communication skills, and should enjoy working in a demanding but rewarding environment.
Specific Duties
Travel
Light travel (2-5 trips per year) may be required.
The candidate must be comfortable working in a fast-paced environment, and must be flexible enough to adapt to the changing needs of a small start-up company.
Required Skills
To be effective in this position the candidate must be technically capable of performing assigned duties with limited direction. Specific knowledge and skills required for this position include: